Join our loyalty programme for free by entering your mobile number the next time you pay for something in the Trooper Barn.
Current rewards as of March 2024
A chocolate cookie - 5 tokens
A box of eggs - 5 tokens
A hot drink - 10 tokens
A pot of Woodstock honey - 10 tokens
A Culture sourdough loaf - 10 tokens
A tote Bag - 10 tokens
A glass of Prosecco wine or beer - 15 tokens
A bottle of wine - 20 tokens
Bruno the bear - 25 tokens
Breakfast for one - 25 tokens
Lunch for two in the Barn - 35 tokens
Afternoon tea for two - 40 tokens
Pizza delivered for 4 - 50 tokens
3 course dinner for two in the pub - 100 tokens
Private dining for 8 - 500 tokens
One token per visit. Terms and conditions apply.
Loyalty terms and conditions
Whenever we use “we”, “us” or “our”, we mean the Company. When we use “you” or “you're,” we’re talking to you, the person using the Trooper Loyalty Programme. These terms were last updated on 1 March 2024.
WHO WE ARE
We are Farmshed Limited trading as the Trooper brand (that’s who we refer to when using “the Trooper”, “we, “us” or “our”). We’re a company registered in England and Wales with company number 14825377. Our registered office is at The Trooper, Trooper Road, Aldbury, HP23 5RW.
JOINING OUR LOYALTY PROGRAMME
You can join our Loyalty Programme for free by entering your mobile number at point of purchase.
HOW TO EARN TOKENS AND REWARDS
Earn one Trooper Token for every visit you make in Trooper Barn and make a purchase of £3 or more. As your tokens add up, you’ll earn rewards. Rewards can be earned when you’ve collected tokens. Tokens and rewards are personal to the Trooper’s Loyalty Programme payment holder and cannot be grouped with another customer or transferred to someone else.
REDEEMING REWARDS
Rewards can be redeemed from the day you’ve earned one and are valid for up to 24 months from the date of issue.
Any Rewards that haven’t been redeemed within 24 months will be forfeited and treated as null.
Reward options are subject to availability and can change at any time. Rewards can be redeemed only at the Trooper. There’s no cash alternative to rewards.
OUR REWARDS
A chocolate cookie - 5 tokens
A box of eggs (6 eggs) - 5 tokens
A hot drink (one) - 10 tokens
A pot of Woodstock honey - 10 tokens
A Culture sourdough loaf - 10 tokens
A Trooper tote bag - 10 tokens
A glass of Prosecco, House wine or pint of beer - 15 tokens
A bottle of house wine - 20 tokens
Bruno the bear - 25 tokens
Breakfast for one – one dish plus a hot drink - 25 tokens
Lunch for two in the Barn - two lunches and a hot drink - 35 tokens
Afternoon tea for two - 40 tokens
Pizza delivered for 4 within a 10 mile radius on Pizza Night - 50 tokens
3 course dinner for two in the pub and a bottle of wine - 100 tokens
Private dining for 8 – 3 courses and 2 bottles of wine for the group in Trooper Barn - 500 tokens
LIMITATIONS OF USE OF OUR LOYALTY PROGRAMME
We don’t warrant or represent that the Trooper’s Loyalty Programme will always be accepted. For example, in the unlikely event of a failure of our IT and communications systems, we may not be able to add stamps or allow you to redeem a reward during such a system failure.
We can withdraw or cancel your Trooper Loyalty Programme account or take any other appropriate action if we suspect fraud, misconduct or unauthorised use. Once cancelled, you won’t be able to redeem any stored rewards.
CANCELLATION OR WITHDRAWAL OF YOUR TROOPER LOYALTY PROGRAMME ACCOUNT
We reserve the right to withdraw the Trooper Loyalty Programme without notice.
OUR LIABILITY
Nothing in these Terms excludes or limits our liability for:
• death or personal injury caused by our negligence;
• fraud or fraudulent misrepresentation;
• and any matter in respect of which it would be unlawful for us to exclude or restrict our liability.
Our maximum liability to you in relation to your use of any Trooper’s Loyalty Programme account shall not exceed the outstanding balance of rewards held on your Trooper’s Loyalty Programme card. We are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it was an obvious consequence of our breach or if it was contemplated by you and us at the time that you used your Trooper Loyalty Programme account.
We only provide the Trooper Loyalty Programme account for domestic and private use. You agree not to use the our Loyalty Programme account for any commercial or business purposes and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. Nothing in these Terms affects your statutory rights. Advice about your statutory rights is available from your local Citizens’ Advice Bureau or Trading Standards Office.
SUSPENSION AND TERMINATION
If you breach any of these Terms, we may immediately do any or all of the following (without limitation):
• issue a warning to you;
• temporarily or permanently withdraw your right to participate in our Loyalty Programme account;
• issue legal proceedings against you for reimbursement of all costs resulting from the breach (including, but not limited to, reasonable administrative and legal costs);
• take further legal action against you; and/or
• disclose such information to law enforcement authorities as we reasonably feel is necessary to do so.
CHANGES TO THESE TERMS
We may make changes to these Terms from time to time (if, for example, there is a change in the law that means we need to change these Terms). Please check these Terms regularly to ensure that you understand the Terms that apply at the time. If you have registered your Trooper’s Loyalty Programme account, we will provide you with at least thirty days’ advance notice of any changes to the Terms, unless such changes are required on shorter notice to comply with applicable law. If you do not agree to the changes, you have the right to cancel your Trooper’s Loyalty Programme account at any time, but you will lose the right to redeem all unused rewards. If you wish to cancel your account you must contact us.
OTHER IMPORTANT INFORMATION
Each of the clauses of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining clauses will remain in full force and effect.
If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
DATA COLLECTION
Please refer to our privacy policy
GOVERNING LAW AND JURISDICTION
These Terms are governed by the laws of England and Wales. This means that your use of our Loyalty Programme and any dispute or claim arising out of or in connection therewith (including non-contractual disputes or claims), will be governed by English law. Nothing in these Terms, affects your rights as a consumer to rely on such mandatory provisions of local law. If you are a consumer, you may bring any dispute which may arise under these Terms to – at your discretion – either the competent court of England. We shall bring any dispute which may arise under these Terms to the competent court of England.